Exeter’s best kept secret hotel

The Gipsy Hill Hotel is surrounded by three acres of beautiful landscaped gardens & is a taste of the Devon countryside mere miles away from the vibrant & historic, Cathedral city of Exeter & easy access from Junction 29 of the M5.

You are guaranteed a warm welcome from our friendly & efficient staff, right from the moment you arrive, till the moment we wish you a safe journey.

With a wonderful menu, comfortable rooms, two free car parking spaces per room, free Wifi, flat screen TV's and secure indoor storage for cycles.

The Gipsy Hill Hotel, really is a home from home.

Planning a short break or a longer stay?

Here at the Gipsy Hill Hotel we have the rooms to accommodate,
four posters, superior doubles & spacious family rooms. Comfortable twins, doubles & singles.
The building boasts a unique style, each room being completely different.

A long way from the identikit rooms of the large chain hotels.

Conference hosting that impresses.

The Gipsy Hill hotel is the ideal venue to host your training event, open day, recruitment fair or business meeting. Easy access whether your delegates are coming by car, train or even helicopter, we have the perfect conference package to suit your needs.

With Ground floor rooms, flooded in natural daylight & access to the grounds, make us a truly unique conference venue.

Wonderfully, Delicious dining.

Sumptuous food lovingly prepared just for you.

We source our meats & seafood locally, providing a delicious & varied menu.

With a dedicated restaurant menu, bar / lounge options & a daily selection of specials, you'll always find something on the menu to tempt you.

Why not dine Al Fresco on our terrace or patio in the summer months and savour the sunshine?

Or just relax in the cosy lounge and enjoy a lighter meal and a coffee.

Its your special day, make it unique.

Drawing from over 150 years of successful wedding experience, here at the Gipsy Hill Hotel we strive to make your wedding day beautiful, elegant & stress free.

We believe that your special day, should be exactly that, so from the initial inquiry to the last dance let our fully trained and experienced staff take care of you.

Quintessential function venue.

Birthdays, Anniversaries, Christenings, Christmas Parties, New Year, Mothering Sunday, Fathers Day, Wakes. Evening dining and light lunches available to guests and non residents. Full banqueting and private room hire available.

News

The Gipsy Hill Hotel will be making it easier for our guests to enjoy the wonderful views and scenery of the beautiful Devon countryside by bicycle.
We are now providing indoor secure storage for those wishing to explore Devon and to make the most of the wonderful sunshine without being stuck in a car.

Enjoy a comfy bed & a fantastic locally sourced meal after a long day seeing the sights, either in our spacious restaurant, cozy bar or on the patio overlooking the lawns.

So many great cycling routes to choose from

The Exe Estuary Way, 25 miles of flat cycling between historic Powderham Castle to Exeter and Exmouth.

The Tarka Trail over 30 miles of traffic-free, flat cycling in N Devon.

The Granite Way between Lydford and Okehampton.

The Plym Valley Way, linking the historic city of Plymouth with the natural beauty of Dartmoor.

Ongoing improvements and renovations

As part of our on going commitment to providing the perfect stay in Exeter, here at the Gipsy Hill Hotel we are working hard to make your visit even more special.
With planned improvements across the building and facilities over the next year, watch this space for upcoming news.

The Blue Vanguard Jazz Club

The Blue Vanguard is a monthly jazz club dedicated to bringing the best the circuit has to offer to our home town of Exeter.

Collectively run and supported by our house band,
(Craig Milverton – Keys, Al Swainger – Bass & Coach York – Drums) the club has run successfully since September 2011 and has a loyal following across the Devon region.

Each month The Blue Vanguard hosts a Jazz night with ourselves at the Gipsy Hill Hotel.

For Upcoming dates & artists, please click the link below.

Blue Vanguard Website

All tickets are £10 (£8 student concession on production of valid ID)
Advance booking is advisable.
Contact Coach York on / or by using the contact form on the Vanguards website.
Please collect your reservations by 7.45.
Doors will be open from 7.00 & performance times are 8.00 – 10.30.

Bridge Club

Gipsy Hill Hotel is delighted to be the venue for Exeter Bridge Club, the premier club in Devon
You can enjoy duplicate bridge every Monday, Tuesday & Wednesday evenings starting at 6.45pm.
& Thursday afternoons at 1.15pm
Bridge partners can be provided.

Special events are held throughout the year please use the following link for more details link to Bridge

Exeter Bridge Club

Tuition: Bridge for improvers on Tuesdays 7.00pm – 9.00pm
Bridge for beginners on Thursdays 7.00pm – 9.00pm

Interested – contact Jean on 01392 43476 or email jean@jeanharrison.co.uk

Quiz Nights

Local people getting together to enjoy a fun quizzical evening.
Entry fee is £3.00 per person which includes hot chunky chips at half time.
Teams are 4-6 people but if folk can't make up a team, give us a call on 01392 464266 or email us on boultpaul@gmail.com. We will do our best to team you up with others. A great way to meet new people and make new friends.
Forthcoming quiz nights

Friday 9th March 2018
Friday 8th June 2018
Friday 20th September 2018

Christmas Party Nights

Come join us for festival fun on the following party nights only £24.95 for a 3 course meal including Disco till midnight.

7th & 8th December 2018
14th & 15 December 2018
21st & 22nd December 2018
Click below for the Menu
Download File

New Years Eve

Our sumptuous 6 course menu will be the perfect way to see off 2018 and welcome in 2019.
£62.50 per person Or stay the night £97.50 per person
Click below for the Menu
Download File

Christmas Party Nights

Come join us for festival fun on the following party nights only £24.95 for a 3 course meal including Disco till midnight.

7th & 8th December 2018
14th & 15 December 2018
21st & 22nd December 2018

Click below for the Menu

Download File

Rooms at The Gipsy Hill Hotel

Book Online & Save

Offering thirty seven en-suite bedrooms, the hotel is the perfect location to explore the south west or to relax while away on business.

When booking should you have any special requirements or questions do not hesitate to call us on 01392 465252, one of our friendly reception team will be happy to help.


• Free wifi (wired access also available in selected Rooms)

• Two free parking spaces per Room

• Tea and coffee making facilities

• Freeview flat screen televisions

• Bath & Showers in majority of Rooms

• En-suite

• Selected Rooms with garden views

• Expansive Family Rooms

• Classic Four Poster Rooms

• Elegant Superior Double Rooms

• Large Twin Rooms

• Comfortable Double Rooms

• Cosy Single Rooms

Being a independent hotel, every one of our rooms has its own character & no two Rooms are alike.

Room images are taken from a selection of Rooms across the premises & though we would love to be able to show every Room this is not always possible.
If you have any requirements we will try to accommodate them to the best of our ability, however Rooms are allocated depending on various business factors by the hotel.

Dining @ Gipsy Hill

...

A warm and friendly welcome awaits you in our spacious restaurant which is conveniently located on the ground floor, flooded with natural daylight and enjoying views across the landscaped gardens.

Watch the sunrise at breakfast or the sunset at dinner.

Through the warmer months we are pleased to offer al fresco dining either on our decking area, patio or in our gardens.

Birthdays, Anniversaries, Christenings, Christmas Parties, New Year, Mothering Sunday, Fathers Day, Wakes. Evening dining and light lunches available to guests and non residents.

Sample Restaurant Menu
Main menu
Current Bar & Lounge Menu



Select a bottle of wine from our extensive wine menu to compliment your dining experience.

View our Current Wine Menu

If you are seeking a private dining experience, please give us a call on (01392) 465252 and we will be pleased to arrange this for you and your guests.

Special Occasions, made special.

Weddings, anniversaries, birthday celebrations, corporate and Christmas parties,New Years, christenings, private dining and so much more!

You can relax and entertain whilst soaking up the atmosphere of our country house hotel and extensive gardens. Our attentive yet non-intrusive staff are trained to help to make your day unique and memorable.

Function Rooms

All of our main function rooms are naturally lit and with a varied choice of rooms, we can tailor each special occasion to your individual requirements.

Suites	Cedar	Garden	Lawns	Willows	Garden & Lawns
Capacity
Theatre	130	60	70	60	200
Civil Ceremony	130	60	70	60	200
Banquet	100	36	60	30	160
Private Dining	100	36	60	30	160

Whether you are planning a special family occasion, looking to impress business clients or arranging a party, we have a wealth of knowledge and experience to ensure your function is as perfect as you imagined.

We offer a wide range of catering options at very reasonable prices which can be tailor made to suit individual requirements.

Prices start from £9.95 per person

• Banqueting from 2 to 6 courses

• Finger buffets

• Knife and fork, hot and cold buffets

• Barbecues

• Hog Roasts

• Carvery

For more information regarding your special occasion, please call us directly on
(01392) 465252, or alternatively complete our online enquiry form.

Terms & Conditions

Weddings at The Gipsy Hill Hotel

“As unique as you are.”

Drawing from over 150 years of successful wedding experience, here at the Gipsy Hill Hotel we strive to make your wedding day beautiful, elegant & stress free. We believe that your special day, should be exactly that, so from the initial inquiry to the last dance let our fully trained and experienced staff take excellent care of you.

We offer sumptuous menus, elegant dining, excellent friendly service & are fully licensed for civil ceremonies.

Download our 2018/2019 brochure & sample menus

Suites	Cedar	Garden	Lawns	Willows	Garden & Lawns
Capacity
Theatre	100	60	70	60	200
Civil Ceremony	100	60	70	60	200
Banquet	100	36	60	30	160
Private Dining	100	36	60	30	160

Conferences & Meetings in Exeter

The Gipsy Hill hotel is the ideal venue to host your training event, open day, recruitment fair or business meeting. Easy access whether your delegates are coming by car, train or even helicopter, we have the perfect conference package to suit your needs.

• All main meeting rooms on ground floor.

• Abundant natural daylight in all suites

• We offer free HSIA and free onsite parking

• Free high speed internet in all meeting rooms

• All main suites have direct access to landscaped gardens

• Fully inclusive day delegate packages

• Half day hire

• Fully flexible dining and buffet options, including refreshments

• Onsite hotel accommodation with or without our 24 hour delegate package

• Experienced fully trained staff

• Only 1 mile from Junction 29 of the M5

• Local Rail and Public transport within 15 minutes walking distance from the hotel

• Under 3 miles from Exeter Airport

Conference Rates

Conference Rates	Lavender Suite	Willows Suite	Garden Suite	Cedar Suite
Maximum Capacity	12	60	75	180
Room Hire:-
Half Day/Evening	£65	£105	£140	£165
Full Day	£105	£170	£180	£230
Day Delegate Rate A	£25 + VAT	£25 + VAT	£25 + VAT	£25 + VAT
Day Delegate Rate B	£32 + VAT	£32 + VAT	£32 + VAT	£32 + VAT
Minimum Numbers	10	12	15	30

We offer free HSIA and free on site parking

Room Hire VAT exempt
Half Day Rates:- AM = 0800-1230 or PM = 1300-1800

Daily Delegate rate excludes vat

Whats Included
Room Hire:
Room set up to requirements
Water
Paper
Pens/Pencils
Bottle Green Cordial

Daily Delegate Rate A
Room set up to requirements
Water
Paper
Pens/Pencils
Bottle Green Cordial
Finger buffet lunch
3 Servings of Tea, coffee and biscuits

Daily Delegate Rate B
Room set up to requirements
Water
Paper
Pens/Pencils
Bottle Green Cordial
2 course restaurant buffet lunch
Unlimited servings of tea, coffee and biscuits
Morning serving of bacon rolls or Danish pastries
Afternoon Devon cream tea

Conference Equipment is available for hire please contact us for prices

Group Reservations

The Gipsy Hill Hotel, has been a popular destination for large groups and tours for over 30 years. With ample on site parking and customer service that constantly surprises. Packages are available for large and small groups, anytime of the year.

Why not give our group reservations team a call and start your Devon adventure here with us.

01392 465252

stay@gipsyhillhotel.co.uk

Contact Us

The Gipsy Hill Hotel
Gipsy Hill Lane
Pinhoe
Exeter
EX1 3RN

Telephone: 01392 465 252
Fax: 01392 464 302
Email: stay@gipsyhillhotel.co.uk
Website www.gipsyhillhotel.co.uk

How to find us – (1 mile from Junction 29 of the M5 motorway)

From J29 of the M5 motorway: Turn right towards Exeter sign posted A3015. At the first roundabout turn right into SExeter Business Park. At the next roundabout turn right again signposted Monkerton and Gipsy Hill. Carry on straight until you reach a left turning signposted Pinn Lane leading to Gipsy Hill Lane. Turn left into Pinn Lane and Gipsy Hill Lane is approx 200 meters on the right. The hotel is at the end of Gipsy Hill Lane.

From Exeter City Centre: Follow the signs for Honiton, A30 and the M5. Just after the signs for the Met office turn left at the roundabout into Exeter Business Park (Sowton Industrial Estate is on the right) Turn right at the next roundabout sign posted Monkerton and Gipsy Hill. Carry on straight along this road out of the business park into a little country lane and you will see the signs for the hotel on the right.

From Exeter Airport: Turn right onto B3184 sign posted Clyst Honiton, A30, and M5. At the first roundabout (approximately 500 meters) take the A30 to Exeter exit. Proceed along the A30 which continues into the A3015 for about 1 mile. Turn right at the first roundabout into Exeter Business Park. At the next roundabout turn right again sign posted Monkerton and Gipsy Hill. Carry on straight on this road out of the business park into a little country lane and you will see the sign for the hotel on the right.

From Pinhoe Road Exeter: Go straight on towards Pinhoe. When you reach Pinhoe you will come to trafic lights at a fork junction. Take the left fork (The right fork leads to Sainsbury’s superstore) Go straight on at the next traffic lights (Aldi is on the left). At the next traffic light take the right fork and follow the numerous brown tourist signs to the Gipsy Hill Hotel.

From Pinhoe Train Station: Turn right out of the station. Carry on straight for 500 meters and the hotel will be on your left (no through road for vehicles)

Testimonials

See what our guests have said about The Gipsy Hill Hotel.

Rooms

"Our room was spacious and comfortable, a perfect weekend break which we both enjoyed so very much. The welcome from the staff was friendly and genuine, a real home away from home".

"I recently spent a weekend at this hotel as part of a group of 10 people. The hotel was in a good setting with lovely views, and the room was clean and comfortable, as were the other areas of the hotel. Despite the cold miserable weather the hotel was warm. The staff were all very friendly and welcoming, and anxious to make sure we had everything we needed. The food was delicious, but you need a good appetite to stay here as the portions are definitely on the generous side! I would certainly visit again and would recommend to friends."

"My husband booked us a romantic valentines night away and living only 20 miles away, I'm sad to say I didn't know this place existed! Fantastic room, well decorated and good amenities. Best food I have had in a long time. Staff were wonderful and nothing was too much trouble.
Thank you for such a lovely night away from normality!"

"It was £65 for a double room for the night and I wasn't expecting much but upon entering I was taken aback. The reception was presentable ad the member of staff who greeted us was really polite. Upon Getting to the room, the size took me totally by surprise. The best nights sleep I've had in a long time!"

Dining

"5* food in a 3* hotel, I can only say wow!! We will be back".

"The food I had in the evening on my arrival was delicious...garlic mushrooms on toast, which were very tasty, followed by the Fish Dish of the Day, a mixture of salmon, sea fish and mussels with vegetables in a creamy sauce topped with a pastry slice...absolutely yummy and for a very reasonable price. The breakfast in the morning was also good, with staff taking my hot food order promptly and efficiently after being seated and offered the cold buffet of cereals and fruit. Staff were very friendly and, given I was eating by myself, it was nice to engage in some chat whilst waiting for the hot food."

"Nice friendly atmosphere Have already recommended to friends excellent food in the restaurant, Outstanding Staff. Nice wildlife in the gardens Will come again."

Conference

"Nothing was too much trouble.
I will be using The Gipsy Hill again and again".

"From the moment we arrived until we left, we were looked after very well with all our requests met efficiently and with professionalism".

"We host regular events at the Gipsy Hill and can honestly say, they never fail to amaze. Dedicated, effiecent and non intrusive. Its always a pleasure to be so well looked after by genuine, honest and real people"

Wedding

"You took control of the whole day leaving me & my husband to relax and enjoy the festivities. Thank you for taking the strain and stress off and for making my wedding such a success".

"Excellent food, wonderful staff and a beautiful venue. Nothing was too much trouble and my husband and I couldn't have been more thrilled with our perfect day"

Special Occasions

"Great Food. Great Service. Great people. Set in a convenient position with great facilities.
The Gipsy Hill staff made the entire experience effortless".

General Comments

"I call in here very occasionally for an after-work drink and it is superb. Right next to the new Redhayes cycle bridge over the M5, about 3 miles from the city centre. It's a hotel, so you have your pint in seclusion, admiring the extensive views over the east Devon countryside, stretching away into the distance. The staff are very polite and welcoming. A brilliant place!"

"The location and friendliness of the staff was superb. I was a lone traveler so had my evening meal in the restaurant. The food was lovely and the staff were very pleasant. I was happy to sit and watch the bunnies hopping around the garden whilst eating my meal."

"Friendly and very helpful staff. Upgraded to 4 poster bedroom as they weren't very busy. How nice of them - a real plus. Lovely gardens with various wildlife to watch. Excellent restaurant with lovely food. Nothing is too much trouble. Super breakfast too. Very relaxing. Would return and recommend to others."

About Us

Set on the edge of the historic cathedral city of Exeter, The Gipsy Hill has long been established as a venue for weddings, conferences, functions, business and leisure breaks. The Gipsy Hill offers a friendly and attentive service and the staff are here to ensure your visit is comfortable and pleasurable.

Our five conference and function rooms and thirty-seven en-suite bedrooms offer the comfort of country living, with high ceilings and garden views enjoyed by many. Our Lawns restaurant enjoys views across the delightful hotel gardens, including our quaint fishpond and decked seating area, which, if caught in the summer, is covered in sweet-smelling trailing roses. Our Lounge Bar, with a range of seating areas offers privacy or social space, is well stocked and suitable for any occasion. This is a multi-function area enjoying garden views as well as a central location within the hotel, offering cosy fireside bar snacks and lazy summertime afternoons in the garden. Set in three acres of well established gardens, guests can escape the hustle and bustle of city life, with al fresco dining and drinks being popular in the warmer months.

Guests are able to take advantage of the hotel's large free parking area with none of the difficulties of inner city parking and congestion.

With a warm atmosphere, flexible facilities, friendly service and a beautiful yet accessible location, The Gipsy Hill is a popular choice with a wide range of guests, many who come back to us time and time again.

History

Originally built in 1895 as a private county residence, the area was incredibly attractive to the wealthy elite with it's proximity to the sea and the stunning views across the Devon countryside. The original owner was a rich merchant and introduced rare horticultural specimens into the garden, many of which can still be enjoyed by today's visitors. The Gipsy Hill's elevated position enabled the original owner views of incoming ships. During the war the house was utilized as a barracks for British, American and Polish airmen but in
1946 the building was remodeled as a country house hotel. Since then it has grown in size and attracted high profile visitors such as Sir Cliff Richard,John Major and Noel Edmunds to name but a few.

The nearest community is the archetypal Devon village of Pinhoe. The name most likely derives from the Celtic 'Pen' and the Saxon 'Hoe' which translates as 'top of the hill'; indeed the church, first built in 926, is the highest point of the village and commands striking views across Exeter to Exmouth, Dartmoor and beyond.

During 1001 the village was invaded by the Danes who conquered the Saxon King Ethelred the unready in a major battle very near the site of the current church. Later in the early 18th century, the Great Storm of 1703, wrecked the vicarage of Pinhoe. Arguably one of the most damaging natural disasters to ever hit Southern Britain, this storm was responsible for an estimated 15,000 deaths across the West Country region. Many of those lost were seamen returning from fighting the French in the War of the Spanish Succession.

Historical finds in the village date back to the Roman era with many coins and relics found, along with large amounts of Bronze Age metalwork, with many items being discovered within the hotel's own extensive grounds.

Cancellation Policy

All accommodation cancellations need to made before 4PM on the day prior to arrival.
Failure to cancel before the above timescale, will result in the 1st night being charged.

Advance purchase rates from Booking.com or Laterooms.com are non refundable
Please see booking terms and conditions on their respective websites.
The hotel will not refund advance rates due to non attendance.

Cancellations of conferences are subject to the hotels terms, conditions and contracts agreed at time of booking.

Cancellations of functions and weddings are subject to the terms and conditions displayed at the hotel’s reception. For a copy please contact us. Deposits are non-refundable.

Special offers can be withdrawn at the hotels discretion or changed to a suitable alternative without notice.

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Privacy Policy

1. THE GIPSY HILL HOTELS COMMITMENT TO PROTECTING PRIVACY

Because we consider you an important customer, our priority is to offer you excellent customer service at a hotel which home away from home.
Your satisfaction and confidence in Gipsy Hill Hotel is absolutely essential to us.
That's why, as part of our commitment to meeting your expectations, we have set up a customer privacy protection policy. This shows our commitments to you and how we use your personal data.

2. CONSENT

"Personal data" means any information collected and logged in a format that allows you to be identified personally, either directly (e.g. name) or indirectly (e.g. telephone number) as a natural person. Before providing us with this information, we recommend that you read this document describing our customer privacy protection policy.
This Personal Data Protection Charter forms part of the terms and conditions that govern our hotel services. By accepting these terms and conditions, you expressly accept the provisions of this Charter.

3. GIPSY HILLS PRINCIPLES FOR PROTECTING YOUR PERSONAL DATA

The principles below are
1. Transparency: When collecting and processing your personal data, we will communicate all information to you and inform you of the purpose and recipients of the data.
2. Legitimacy: We will collect and process your personal data only for the purposes described in this Charter.
3. Relevance and accuracy: We will only collect personal data that is necessary for data processing. We will take all reasonable steps to ensure that the personal data we hold is accurate and up to date.
4. Storage: We will hold your personal data for the period necessary for processing the same in compliance with the provisions of the law.
5. Access, rectification, opposition: You may access, modify, correct or delete your personal data. You may also oppose the use of your personal data, particularly to avoid receiving sales and marketing information..
6. Confidentiality and security: We will ensure reasonable technical and organizational measures are in place to protect your personal data.

4. WHAT PERSONAL DATA IS COLLECTED?

At various times, we are obliged to ask you, for information about you and/or members of your family, such as:
• Contact details (for example, last name, first name, telephone number, email)
• Personal information (for example, date of birth, nationality)
• Information relating to your children (for example, first name, date of birth, age)
• Your credit card number (for transaction and reservation purposes)
• Your arrival and departure dates
• Your preferences and interests (for example, smoking or non-smoking room, preferred floor, type of bedding)
• Your questions/comments, during your stay with us.
The information collected in relation to persons under 18 years of age is limited to their name and age, which can only be supplied to us by an adult. We would be grateful if you could ensure that your children do not send us any personal data without your consent.
We do not collect sensitive information, such as information concerning race, ethnicity, political opinions, religious and philosophical beliefs, union membership, or details of health or sexual orientation.
Moreover, depending on applicable local laws, other information could be considered sensitive, such as your credit card number, your leisure activities, personal activities and hobbies, and whether or not you are a smoker. We may be obliged to collect such information in order to meet your requirements or provide you with an appropriate service, such as a specific diet.
In this case, depending on the laws in force in certain countries, your prior consent may be required with regard to the collection of sensitive information.

6. WHEN IS YOUR PERSONAL DATA COLLECTED?

Personal data may be collected on a variety of occasions, including:
1. Hotel activities:
o Booking a room
o Checking-in and paying
o Eating/drinking at the hotel bar or restaurant during a stay
o Requests, complaints and/or disputes.
2. Participation in marketing programs or events:
o Signing up for loyalty programs in customer surveys (for example, the Guest Satisfaction Survey)
o Subscription to newsletters, in order to receive offers and promotions via email.
3. Transmission of information from third parties:
o Tour operators, travel agencies, GDS reservation systems, and others
4. Internet activities:
o Connection to our website
o Online forms (online reservation, questionnaires, etc.).

7. FOR WHAT PURPOSES?

We collect your personal data for the purposes of:
1. Meeting our obligations to our customers.
2. Managing the reservation of rooms and accommodation requests:
o Creation and storage of legal documents in compliance with accounting standards.
3. Managing your stay at the hotel:
o Monitoring your use of services (telephone, bar, pay TV etc.)
o Managing access to rooms
o Internal management of lists of customers having behaved inappropriately during their stay at the hotel (aggressive and anti-social behavior, non-compliance with the hotel contract, non-compliance with safety regulations, theft, damage and vandalism, or payment incidents).
4. Improving our hotel service, especially:
o Processing your personal data in our customer marketing program in order to carry out marketing operations and gain a better understanding of your requirements and wishes
o Adapting our products and services to better meet your requirements
5. Managing our relationship with customers before, during and after your stay:
o Providing details for the customer database
o Segmentation operations based on reservation history and customer travel preferences with a view to sending targeted communications
o Predicting and anticipating future behaviors
o Knowing and managing the preferences of new or repeat customers
o Sending you newsletters, promotions, or contacting you by telephone
o Taking into account the right to object
6. Conforming to local legislation (for example, storing of accounting documents).

8. CONDITIONS OF THIRD-PARTY ACCESS TO YOUR PERSONAL DATA

On occasion we have to share your personal data with internal and external recipients subject to the following conditions:
• Hotel staff
• Reservation staff using reservation tools
• IT departments
• Medical services if applicable
• Legal services if applicable
• Generally, any appropriate person within the Hotel for certain specific categories of personal data.
b. With service providers and partners: your personal data may be sent to a third party for the purposes of supplying you with services and improving your stay, for example:
1. External service providers: IT sub-contractors, international call centers, banks, credit card issuers, external lawyers, dispatchers.
c. Local authorities: We may also be obliged to send your information to local authorities if this is required by law or as part of an inquiry and in accordance with local regulations.

9. PROTECTION OF YOUR PERSONAL DATA DURING INTERNATIONAL TRANSFERS

For the purposes set out in Clause 7 of this Charter, we may transfer your personal data to internal or external recipients who may have different levels of personal data protection.
Consequently, in addition to implementation of this Charter, GHH. employs appropriate measures to ensure secure transfer of your personal data to any external recipient offering a different level of privacy.

10. DATA SECURITY

GHH. takes appropriate technical and organisational measures, to protect your personal data against illicit or accidental destruction, accidental alteration or loss, and unauthorised access or disclosure. To this end, we have taken organisational measures such as a user ID/password system to protect your data and is used when you submit credit card data when making a reservation.

11. STORAGE OF DATA

We retain your personal data only for the period necessary for the purposes set out in this Charter or in accordance with the provisions of applicable law.

12. ACCESS AND MODIFICATION

You have the right to access your personal data collected by GHH. and to modify it.
You may also exercise your right to object by writing to the address below.
Gipsy Hill Hotel, Gipsy Hill Lane, Exeter. Devon, EX1 3RN
For the purposes of confidentiality and personal data protection, we will need to identify you in order to respond to your request. You will be asked to include a copy of an official piece of identification, such as a driver's license or passport, along with your request.
If your personal data is inaccurate, incomplete or not up to date, please send the appropriate amendments to the Data Privacy department as indicated above.
All requests will receive a response as swiftly as possible and in accordance with applicable law.
You may also exercise your rights in respect of your personal data that is stored and processed by a hotel following a stay. To do this, you must contact the hotel directly.

13. UPDATES

We may modify this Charter from time to time. Consequently, we recommend that you consult it regularly, particularly when making a reservation at our hotel.